Call routing is the process of directing incoming phone calls to the appropriate destination based on predefined rules. It ensures that calls are efficiently handled and directed to the right person or department.
The Coronavirus outbreak is causing chaos for businesses worldwide. With workers unable to even get into their offices and having to work from home, traditional office setups are dealing with some big challenges.
Although it may not be easy, every small business that wants to succeed in the long run should have a strategy that strictly keeps its operational costs to only what is necessary
Now that smartphones are easily available and offer more functionality than a landline phone, is landline still necessary? This article will explain the advantages and disadvantages of having a fixed-line phone for businesses big and small.
There are countless tools out there, which can streamline the job and give you back your time.
Whether you’re just starting out or you’ve been in business for a while now, there’s a wealth of ways you can do small business marketing for low or no cost.
With remote work trending, businesses will need to deploy some of these aids.
For employees, the shift to working from home comes with benefits such as reducing commuting times and costs, and improved efficiency and productivity.
Here is a guide on everything you need to know about the future of the corporate office and how it's evolving.
